We do our best to prepare and ship orders as quickly as possible. However, if you decide to cancel or change your order, please contact us as soon as possible. We can't do anything once the order has been shipped; however, you can check our shipping and returns section to see if a return is possible and reorder the item you originally wanted.

You may receive a call from us to confirm the information you have entered on our website. This practice is intended to reduce the risk of fraud.

We use Paypal as our online payment solution. Payment methods include: Visa (credit and debit), MasterCard (credit and debit), American Express, Diner's Club, JCB, and Apple Pay.

Absolutely, we will be happy to meet you. But before you come,
visit us, go see our delivery and returns section and wait for our confirmation.

Packages sent to Canada generally take 3 to 5 business days to arrive. To minimize the time it takes to prepare and deliver your order, please provide all requested information correctly and ensure that the name and delivery address match, as an error can delay the process.

Terms of Use — Alberto Bijoux
Effective Date: 2025-05-10
Welcome to AlbertoBijoux.com. By accessing this site or placing an order, you agree to the use of cookies.
order, you accept these General Conditions of Use
(the “T&Cs”). Please read them carefully before using our
services.
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1. Identity of the trader
The AlbertoBijoux.com website is operated by [Legal name of your
company], located in [City, Province], Canada. These terms and conditions
apply to all visitors, users and customers (“you”).
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2. Eligibility
You must be at least 18 years old or the age of majority in your jurisdiction to use this site or make a purchase.
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3. Products and Disclaimer
•Our jewelry is an imported costume product, which may have
slight variations or imperfections. These variations do not constitute
not a fault.
•Jewelry may contain alloys or metals (e.g. nickel, zinc, copper) which can cause allergic reactions.
•It is your responsibility to check the compatibility of materials before use or purchase for others.
•We do not guarantee any resistance to water, rust, or durability over time.
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4. Limitation of liability
To the fullest extent permitted by law:
•
All products are provided "as is" without any express warranty.
or implied, including as to merchantability or fitness for
a particular use.
•We are not responsible for allergic reactions, breakage, tarnishing, loss or damage.
indirect related to the use of the product.
•Our liability is strictly limited to the amount paid for the product in question.
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5. Prices, taxes and availability
•Prices are listed in [CAD/USD], excluding taxes and shipping charges.
•Prices and availability are subject to change at any time without notice.
•You are responsible for any customs duties, import taxes or
fees associated with orders shipped outside of Canada.
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6. Orders, Cancellations and Refusals
•We reserve the right to refuse or cancel any order, at
our sole discretion, particularly in the event of suspected fraud.
•Once the order has been placed, no changes will be possible.
•We may cancel any order in the event of a pricing error or out of stock.
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7. Delivery
•Delivery times are indicative and not guaranteed.
•We are not responsible for delays, losses, thefts or customs holdups once the package has been shipped.
•The risk of loss is transferred to you upon delivery to the carrier.
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8. Returns and Refunds
Please see our Refund Policy for full terms and conditions. In summary:
•All sales are final unless otherwise stated.
•No refunds will be given for the following reasons:
wrong size chosen, allergy, normal wear and tear, dissatisfaction related to
perceived quality.
•If the return is accepted, you are responsible for the return shipping costs.
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9. Intellectual Property
All content on the site (photos, texts, logos, design) is our property or licensed.
Any reproduction, distribution or commercial use is strictly prohibited without our written permission.
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10. Prohibited Behavior
You agree not to:
•Provide false information
•Use the site for fraudulent or illegal purposes
• Harm the security, operation or integrity of the site
Any violation may result in prosecution.
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11. Applicable law and jurisdiction
These T&Cs are governed by the laws of the province of Quebec and the applicable federal laws of Canada.
Any dispute will be submitted to the exclusive jurisdiction of the courts of the judicial district of Montreal, Quebec.
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12. Compensation
YOU
agree to indemnify and hold us harmless
in the event of any claim, loss, damage or expense arising from your use of our site or our products.
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13. Force majeure
We will not be held liable for any delay or failure caused
by events beyond our control (e.g. disasters
natural disasters, strikes, pandemic, customs blockades, transport problems
or suppliers).
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14. Changes to the Conditions
We may update these T&Cs at any time without notice.
Your continued use of the Site after the modification constitutes acceptance of the new terms.
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15. Contact
For any questions regarding these terms, please contact us at:
📧 albertobijoux1@gmail.com
📍930 Mont-Royal Ave E, Montreal, Quebec H2J 1X2