We do our best to prepare and ship orders as quickly as possible. However, if you decide to cancel or change your order, please contact us as soon as possible. We can't do anything once the order has been shipped; however, you can check our shipping and returns section to see if a return is possible and reorder the item you originally wanted.

You may receive a call from us to confirm the information you have entered on our website. This practice is intended to reduce the risk of fraud.

We use Paypal as our online payment solution. Payment methods include: Visa (credit and debit), MasterCard (credit and debit), American Express, Diner's Club, JCB, and Apple Pay.

Absolutely, we will be happy to meet you. But before you come,
visit us, go see our delivery and returns section and wait for our confirmation.

Packages sent to Canada generally take 3 to 5 business days to arrive. To minimize the time it takes to prepare and deliver your order, please provide all requested information correctly and ensure that the name and delivery address match, as an error can delay the process.

General Terms and Conditions of Use — Alberto Bijoux
Effective date: 2025-05-10
Welcome to AlbertoBijoux.com. By accessing this site or by placing a
By placing this order, you agree to these Terms and Conditions of Use.
(the "Terms and Conditions"). Please read them carefully before using our
services.
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1. Merchant's identity
The website AlbertoBijoux.com is operated by [Your Legal Name]
[Company], located in [City, Province], Canada. These terms and conditions
apply to all visitors, users and customers (“you”).
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2. Eligibility
You must be at least 18 years old or the age of majority in your jurisdiction to use this site or make a purchase.
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3. Products and Disclaimer
•Our jewelry consists of imported costume jewelry, which may present
slight variations or imperfections. These variations do not constitute
Not a flaw.
•Our stainless steel and 925 sterling silver jewelry is hypoallergenic and nickel-free. Stainless steel pieces are water-resistant, sweat-proof, and rust-resistant — built for everyday wear.
•It is your responsibility to check the compatibility of the materials before use or purchase for others.
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4. Limitation of Liability
To the fullest extent permitted by law:
•
All products are supplied "as is", without explicit warranty
or implied, including as to merchantability or fitness for purpose
a specific use.
•We accept no responsibility for allergic reactions, breakage, tarnishing, loss or damage
indirect effects related to the use of the product.
•Our liability is strictly limited to the amount paid for the product in question.
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5. Price, taxes and availability
•Prices are shown in [CAD/USD], excluding taxes and delivery charges.
•Prices and availability are subject to change at any time without notice.
•You are responsible for all customs duties, import taxes or
fees associated with orders shipped outside of Canada.
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6. Orders, cancellations and refusals
•We reserve the right to refuse or cancel any order, at
our complete discretion, particularly in cases of suspected fraud.
•Once the order has been placed, no changes will be possible.
•We may cancel any order in case of a pricing error or stock shortage.
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7. Delivery
•Delivery times are indicative and not guaranteed.
•We are not responsible for delays, losses, theft or customs blockages once the package has been shipped.
•The risk of loss is transferred to you upon handover to the carrier.
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8. Returns and refunds
Please see our Refund Policy for full terms and conditions. In summary:
•All sales are final unless otherwise stated.
•No refund will be given for the following reasons:
Wrong size chosen, allergy, normal wear and tear, dissatisfaction related to
Perceived quality.
•If the return is accepted, the return shipping costs are your responsibility.
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9. Intellectual Property
All site content (photos, texts, logos, design) is our property or licensed.
Any reproduction, distribution or commercial use is strictly prohibited without our written permission.
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10. Prohibited behavior
You agree not to:
•Providing false information
• Using the site for fraudulent or illegal purposes
•To harm the security, operation or integrity of the site
Any violation may result in prosecution.
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11. Applicable Law and Jurisdiction
These Terms and Conditions are governed by the laws of the province of Quebec and the applicable federal laws of Canada.
Any dispute will be subject to the exclusive jurisdiction of the courts of the judicial district of Montreal, Quebec.
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12. Compensation
YOU
agree to indemnify us and release us from all liability
in case of any claim, loss, damage or expense resulting from your use of our site or our products.
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13. Force majeure
We will not be held responsible for any delay or failure caused
by events beyond our control (e.g., disasters)
natural disasters, strikes, pandemic, customs blockades, transport problems
or suppliers).
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14. Changes to the conditions
We may update these Terms and Conditions at any time without prior notice.
Your continued use of the site after modification constitutes acceptance of the new terms.
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15. Contact
For any questions regarding these conditions, please contact us at:

📍930 Mont-Royal Ave E, Montreal, Quebec H2J 1X2

5145287735