We do our best to prepare and ship orders as quickly as possible. However, if you decide to cancel or change your order,
Please contact us as soon as possible. We cannot do anything once the order has been sent; however, you can see in our section
delivery and return to check if a return is possible and reorder the item you wanted in the first place.

You may receive a call from us to confirm the information you entered on our website.
This practice aims to reduce the risk of fraud.

We use Paypal as our online payment solution. Payment methods are: Visa (credit and debit), MasterCard (credit and debit) American Express,
Diner's Club, JCB, and Apple Pay.

Absolutely, we will be happy to meet you. But before you come and visit us, please check out our delivery and returns section and
wait for our confirmation.

Packages sent to Canada generally take 3 to 5 business days to arrive. To minimize preparation and processing time,
delivery of your order, please provide all requested information correctly and ensure that the name and delivery address match,
because an error can lengthen the process.

Terms of Use — Alberto Bijoux
Effective Date: 2025-05-10
Welcome to AlbertoBijoux.com. By accessing this site or placing an order, you agree to these Terms of Use (the "TOU"). Please read them carefully before using our services.
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1. Identity of the trader
AlbertoBijoux.com is operated by [Legal Name of Your Company], located in [City, Province], Canada. These terms apply to all visitors, users, and customers (“you”).
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2. Eligibility
You must be at least 18 years old or the age of majority in your jurisdiction to use this site or make a purchase.
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3. Products and Disclaimer
• Our jewelry is an imported costume jewelry product and may have slight variations or imperfections. These variations do not constitute a defect.
• Jewelry may contain alloys or metals (e.g., nickel, zinc, copper) that can cause allergic reactions.
• It is your responsibility to check the compatibility of materials before use or purchase for others.
• We do not guarantee any resistance to water, rust, or durability over time.
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4. Limitation of liability
To the fullest extent permitted by law:
• All products are provided “as is” without any express or implied warranty, including any warranties of merchantability or fitness for a particular purpose.
• We disclaim any liability for allergic reactions, breakage, tarnishing, indirect loss or damage related to the use of the product.
• Our liability is strictly limited to the amount paid for the product in question.
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5. Prices, taxes and availability
• Prices are listed in [CAD/USD], excluding taxes and shipping charges.
• Prices and availability are subject to change at any time without notice.
• You are responsible for any customs duties, import taxes or fees associated with orders shipped outside of Canada.
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6. Orders, Cancellations and Refusals
• We reserve the right to refuse or cancel any order, at our sole discretion, particularly in the event of suspected fraud.
• Once the order has been placed, no changes will be possible.
• We may cancel any order in the event of a pricing error or out of stock.
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7. Delivery
• Delivery times are indicative and not guaranteed.
• We are not responsible for delays, losses, thefts or customs holdups once the package has been shipped.
• The risk of loss is transferred to you upon delivery to the carrier.
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8. Returns and Refunds
Please see our Refund Policy for full terms and conditions. In summary:
• All sales are final unless otherwise stated.
• No refunds will be given for the following reasons: wrong size chosen, allergy, normal wear and tear, dissatisfaction with perceived quality.
• If the return is accepted, you are responsible for the return shipping costs.
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9. Intellectual Property
All content on the site (photos, texts, logos, design) is our property or licensed.
Any reproduction, distribution or commercial use is strictly prohibited without our written permission.
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10. Prohibited Behavior
You agree not to:
• Providing false information
• Use the site for fraudulent or illegal purposes
• Harm the security, operation or integrity of the site
Any violation may result in prosecution.
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11. Applicable law and jurisdiction
These T&Cs are governed by the laws of the province of Quebec and the applicable federal laws of Canada.
Any dispute will be submitted to the exclusive jurisdiction of the courts of the judicial district of Montreal, Quebec.
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12. Compensation
You agree to indemnify and hold us harmless from any claims, losses, damages or expenses arising from your use of our site or products.
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13. Force majeure
We will not be held liable for any delay or failure caused by events beyond our control (e.g. natural disasters, strikes, pandemics, customs blockages, transportation or supplier problems).
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14. Changes to the Conditions
We may update these T&Cs at any time without notice.
Your continued use of the Site after the modification constitutes acceptance of the new terms.
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15. Contact
For any questions regarding these terms, please contact us at:
📧 albertobijoux1@gmail.com
📍930 Mont-Royal Ave E, Montreal, Quebec H2J 1X2