Delivery and Return

We ship your order with ** GLS and other carriers **, including a **tracking number** and a **signature**.

We **do not ship to PO boxes** for security reasons.

Each package is **insured for the purchase value**.

Processing time: on average **3 working days** (excluding public holidays).

  • Canada

    Free delivery for all orders of $50 or more (before taxes).

    For orders under $50, a $15 fee applies.

  • UNITED STATES

    $19.99 delivery charge for all orders under $100.

    Free shipping on orders of $100 or more.

  • Europe

    $19.99 delivery charge for all orders under $100

    Free shipping on orders of $100 or more.

At Alberto Bijoux, we want you to be 100% satisfied with your jewelry.
Here are the options available **within 10 days of receipt**:

**Exchanges**: free

**Return for store credit**: free, full value voucher

**Return for refund**: possible, with proof of purchase.

  • Nine
  • Not worn
  • In its original packaging
  • Accompanied by the **original receipt**
  • Shipping charges are **non-refundable**
  • Return costs are the **customer's responsibility**
  • Items on **sale or promotion**
  • Jewelry that has undergone **modification, repair or engraving**
  • **Earrings** and **body jewelry (piercings)** — *for hygiene and safety reasons*

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