Delivery and Return

We ship your order with Canada Post, GLS and others including a tracking number and signature.

We do not ship to PO boxes for security reasons.

Each package is insured for the purchase value.

Processing time: on average ** 1 to 2 working days ** (excluding public holidays).

  • Canada

    Free delivery for all of Canada.

  • UNITED STATES

    $19.99 delivery charge for all orders under $100.

    Free shipping on orders of $50 or more.

  • Europe

    $19.99 delivery charge for all orders under $100

    Free shipping on orders of $100 or more.

At Alberto Bijoux, we want you to be 100% satisfied with your jewelry.
Here are the options available within 10 days of receipt:

Exchanges: free

Return for store credit: free, full value voucher

Return for refund: possible, with proof of purchase.


  • Nine
  • Not worn
  • In its original packaging
  • Accompanied by the original receipt
  • Shipping charges are non-refundable
  • Return costs are the customer's responsibility
  • Items on sale or promotion
  • Jewelry that has undergone modification, repair or engraving
  • Earrings and body jewelry (piercings) — for hygiene and safety reasons

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