Delivery and Return

Shipping 

We ship your orders with trusted carriers, always including a tracking number and signature upon delivery.
For security reasons, we do not ship to P.O. boxes.
Every package is insured at its full purchase value.

Processing time: approximately 3 business days (excluding holidays).

Canada 

Free shipping on all orders of $50 or more (before taxes).

A $15 shipping fee applies to orders under $50.


United States 

$19.99 shipping fee for orders under $75.

Free shipping on orders of $75 or more.


Europe 

19.99$ shipping fee for orders under 75.00$

Free shipping on orders of 75.00$ or more.



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Return Policy

At Alberto Bijoux, we want you to be 100% satisfied with your jewelry .
You have 10 days from the date of receipt to make a return:

Exchange: free of charge.

Return for store credit: free, full credit issued for the total value.

Return for refund: accepted with proof of purchase.


Return conditions:

Item must be new

Unworn

In its original packaging

Accompanied by the original receipt


Shipping fees are non-refundable.
Return shipping costs are the responsibility of the customer.


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Non-returnable items

Items on sale or promotion

Jewelry that has been modified, repaired, or engraved

Earrings and body jewelry (piercings) — for hygiene and safety reasons